Session: From Fear to Focus: Demystifying AI to Enhance Donor Experiences and Drive Efficiency

AI doesn’t have to be overwhelming—it’s a powerful tool to enhance nonprofit operations and deepen donor engagement. This session will break AI down into practical, accessible concepts, showing how it can streamline processes, save time, and improve fundraising strategies. You’ll discover how AI transforms donor data into actionable insights, enabling hyper-personalised outreach that builds stronger relationships and drives retention.

Through real-world examples and actionable strategies, we’ll explore how AI can improve efficiency, optimise engagement, and empower teams to focus on what matters most: connecting with donors. Leave with a clear roadmap to adopting AI confidently, using it to deliver tailored experiences that delight supporters and amplify your mission’s impact.

Paramjot Singh

Paramjot Singh is a Digital & Growth Marketing Specialist at Depaul Ireland, where he leads brand, content, and growth initiatives to drive engagement, new donor acquisition, and support revenue generation. With 9+ years of cross-sector experience spanning Education, Fintech, SaaS, Healthcare, and Advertising agencies, Paramjot combines strategic thinking with creative execution to build brands and scale impact.